I was able to cash out $30 without even put any money thanks to my vegas x dollar bonus bitofgold is a great platform you should try

Alright, so real story. I did one of the promotion matches they offer, I put in $100 and got 450$ in promotional $$. So $550 total, believe it or not, wound up at around 12K by the time I played through the required 26K in spins to finish my promotion. However, I did buy some bonus features that cost more than the 10$ or 15$ per spin limit. Anyway. I got an email a few days later and they honored my withdrawal regardless of me breaking the spin limit, I wound up pulling about 4K out off 100$. There "terms and conditions" for their promotions are absolute BS and designed to screw people. So pay attention before using them. Overall, my experience was positive. They did pay me on time, I just wish there was a little more clarity. They also remove the promotional $$ from your withdrawal. So they gave me $450 and then took it back....so really they just wanted me to put $$ in that I'd likely never be able to get back out, lucky for me, I wasnt going to quit on my $100 until it was 0.

Well for starters they are taking forever to send me my winnings when I put in the request around 6:00 AM EST and it's now 3:00 PM and still nothing, and yes I know y'all have alot of customers but winnings should definitely be sent out in a timely manner! Y'all definitely need to work on your customer service agents as well and also the finance team to respond to emails in a timely manner and not just when they feel like it. Still have a help desk service ticket open for 72 hours for a double payment sent to same address and no one has contacted me through email to update me at all. I have sent in multiple emails trying to reach someone but no response. So for the record that's why I gave 2 stars. You guys really need to step your game up or you might start losing customers. I'm just saying. Thank you for your time. Have a great day!