I have registered on 21st of July 2021. After depositing £1000 and winning over £8000 withdrawal for £8000 was requested. Instantly after hitting withdraw button I was sent email to verify my account by providing passport, driving licences, picture of bank card used for deposits and proof of address. On 23rd of July got email stating that verification was successful. After waiting further 3 days for withdrawal to be processed I contacted customer support via live chat just to get another email requesting my bank statement. Bank statement was sent but unfortunately not good as it didn’t show deposits made so I had to call my bank and request new statement up to date. After uploading new statement via website on Thursday 29th of July and waiting further 3 days for it to be verified I contacted customer support once again. As always people who supposed to help are clueless and cannot provide any information.
I’m sick of this and will be taking this further by getting Gambling Commission involved.
Practice used by this company is really doggy. I was told that this whole process is in place to protect my funds by making verification that payment method used for deposits and withdrawal belongs to me. However this only work one way as I cannot withdraw £8000 but they still allow me to make deposits of almost £9000 during verification process.
I would definitely not recommend them to anyone.

Love playing the games they have

Professional RakeBack is a great company for anyone who needs help with the world of online poker. They have consistently answered any questions I have had about online poker and have helped me with everything from rewards programs, software, and even gave me information about using bitcoin. But highest marks go to them for their customer loyalty. I signed up to a poker site through Professional Rakeback that eventually went bankrupt a few years later, taking over $20k of my money with them. I thought the money was gone for good, but after the site went under, ProfRB set up a rakeback program for me that has allowed me to recover my lost funds(<$5k so far). ProfRB goes above and beyond what a poker affiliate is obligated to do and I am very grateful. I highly recommend you choose them too for any online poker needs. Good luck!

I was gifted a 5 dollar chip and that same day i had 30 sent to my cashapp....thanks guys