I used many of Casino sites ...pluses for Welle 1. Good choice of games2. After verification quickly withdrawals Rest is a mistery...like everywhere

This company wont pay out. They ask for all kinds of identification, which is fine i get that trying to keep your account secure. But i sent passport, bank card, utility bills, screen shots of paypal. This wasnt enough! They asked for photo of an old card ( hence the word old) this was a lost card and had had two cards since this! No way i could photograph something i did not have. So i found an old bill with a transaction using this 'old card' then my account was blocked. Ive sent them 7 emails since then, and 4 days with no reply.. ( they were before hand replying quite quickly) my balance ( my winnings are there but they blocked my account. Ive done absolutely everything. Seems to me like they trying to withhold winnings! Beware!

Great site.

Susan thank you for reaching out to resolve this matter, it made all the difference. Just to clarify I contacted Support through emails, since live chat wasn't available 17 times. You explained that my emails some how went to spam but only twice did I get a response. As I promised and since you contacted me, which was all I wanted, and in the end resolved this matter I have changed my 1 star status to 4 stars. Because of you and how you handled this complaint is the reason my review has changed. Just a heads-up on other complaints I have seen that yes if you are a player from the USA you will have to use a VPN and change your location to Germany and that will allow you more games to play, not all but quite a few more than none at all.

Enjoy how easy the website is to use